How to Detect and Fix Anomalies with Smart Alerts (Premium only)

Smart Alerts: AI-Powered Peace of Mind

Instead of manually setting up dozens of complex rules—like "alert me if the garage door is open past 10 PM" or "tell me if the fridge temperature drops"—Smart Alerts uses Machine Learning and Artificial Intelligence to learn your home's unique rhythms and automatically notify you when something is genuinely out of the ordinary.

The Benefits

  • No Setup Required: Forget about programming "If-This-Then-That" logic. The system works out-of-the-box by analyzing your home's historical timeline.
  • Context-Aware Analysis: The AI looks at the entire house, not just a single sensor. A motion sensor triggering in the hallway might be normal, but triggering when the whole family is asleep? The AI knows the difference.
  • Less Noise, More Signal: Basic alerts often spam your phone with false alarms. Our AI understands recent habit changes (like leaving a window open all week because the weather is nice) and adapts on the fly to keep false alarms to a minimum.
  • Catches the Unexpected: It can catch slow-developing issues you might not think to monitor, like a freezer slowly failing or a sump pump running unusually long.

How It Works (At a Glance)

  1. Learning Your Routine: The system continuously monitors your devices and uses Machine Learning (ML) to establish a baseline of what a "normal" day looks like for each of your locations.
  2. Spotting the Unusual: Every few hours, the system calculates whether the current state of your home (the "Digital Twin") looks unusual compared to your history.
  3. AI Review: If something seems odd, your home's exact status is handed off to an advanced AI. The AI acts like a smart human operator, reasoning through the context to decide: "Is this a real issue that needs attention, or just a logical change in their daily routine?"
  4. Alert Delivery: If the AI determines it's a true anomaly, you get a clean, easily readable alert explaining exactly what is strange and why.

User Configuration

While the AI does the heavy lifting, you remain completely in control. You can customize the experience to fit your lifestyle:

  1. Sensitivity Levels
    You can tune how strictly the AI guards your baseline by choosing a sensitivity level on your account page:
    • High Sensitivity: The system will flag even minor deviations. Best if you want maximum awareness and don't mind getting occasional alerts for slight routine changes.
    • Medium Sensitivity (Recommended): The balanced default. It catches clear anomalies while ignoring minor, harmless behavioral shifts.
    • Low Sensitivity: The system only notifies you of major, unmistakable disruptions. Best if you prefer minimal interruptions.
  2. Device Filtering
    Don't want the AI monitoring a specific device? You can pick and choose which sensors and switches are included in the anomaly scan. If a particular light switch or motion sensor is highly unpredictable and causing noise, simply toggle it off in your settings to exclude it from the AI's view.
  3. Feedback Loop
    When you receive an email alert, you will be able to simply tell the AI if the alert was helpful or if it was a false alarm. Over time, the system will learn your personal preferences and get even smarter about what you care about.

Why am I not getting expected alerts?

The system takes about 6 weeks of learning before it starts producing alerts. This learning period happens in the background on all subscription plans so that by the time you switch to Premium it should already be ready to go.

If you are still not getting any alerts consider increasing the sensitivity setting on your account page.

Why am I getting too many alerts?

If you have devices that are highly unpredictable or there has been a recent behaviour change that hasn't yet been learnt it's possible you may be getting too many alerts. Consider removing the affected channel from the Channel Config settings or reducing the sensitivity from your account page.